Sunday, July 27, 2008

Cell Phone Repair Lesson 2

Ok, let me preface that this has nothing to do with any sort of insect, I promise.

I just don't understand people. I had a lady approach me at work couple days ago getting an attitude as I greet her, and say, "yeah, remember me? My phone's doing it again."

No, I have no idea who you are. As it turns out, I helped her 3 months ago by replacing her phone because the original phone had a problem that was covered under warranty.

This second phone she had was having the same symptoms, but it was now out of warranty based on how long she had owned it, as well as the fact that it had signs of liquid damage. She is demanding another new phone.

I ask her if she realizes the phone has been wet. "Well, yeah, probably because I didn't pick him up from school one day and he had to walk home 2 miles in the pouring rain. I don't see what that has to do with anything."

"We don't replace your phone for free if you ruined it by getting it wet."

"It was only rain water, it's not like it was toilet water!"

Oh, well in that case...

Lesson: Water (H20), regardless of source or purity, is not good for electronics. DUH.

2 comments:

Rick said...

I work with wireless phones too. True story:

Extremely overweight, and heavily perspiring, woman comes in complaining that her phone is not working at all. When I ask to see it, she produces it from her bra... and its... MOIST.

She drops it in my hand before I can protest. I immediately move my hand and let the phone drop to the counter.

I then proceed to explain the dangers of moisture on cell phones while simultaneously using hand sanitizer.

True story! Oh and isn't it just your favorite thing when you are trying to fix a phone only to be told mid-troubleshooting it has taken a plunge in the toilet... YUCK!

Jack said...

She drops it in my hand before I can protest. I immediately move my hand and let the phone drop to the counter.
people find by cell phone number